Phone Systems for the Floral Industry

As a florist, you are the trusted supplier of emotional gestures, delivering expressions of hope, love, and sympathy around the corner and around the world. Your lifeline to customers threads through your phone system, where rapid response with a personal touch is both expected and demanded.

 

You know that delivering premium service will distinguish you from your competitors, who have made the floral industry an increasingly crowded space. With over 90% of your business being conducted over the phone, you need the security of knowing that your phone system is making a positive first impression with customers while being easy for your staff to use. Efficiency in call handling and the elimination of dropped calls and long on-hold times will earn your customers' loyalty. And, empowering your sales staff with immediate access to fulfillment information will translate your customers' sentiments into their "perfect" gifts - while catapulting your business as far as your goals extend.

Alternate Access has created the FloralProfitCenter™ solution for florists.  This solution combines the call center capabilities of TeleVantage™ phone system with our in-depth understanding of the floral business and integration with industry specific applications to yield a comprehensive approach to efficient call handling, customer service, call tracking and reporting and employee training.

Visit our sister site, FloralProfitCenter, to learn more about how we may meet your needs.