Alternate Access® CEO Tapped for CompTIA Board

Converged Communications Essential for Worker Productivity and Business Competitiveness

Raleigh, NC -- 24 August 2004 -- Kelly Lumpkin, well-known CEO of Alternate Access, a company specializing in converged communications, has been named to the CT Pioneers Advisory Board of CompTIA. His term is for three years.

CompTIA is the leading global IT trade association. It provides a unified voice, global advocacy, and leadership in the advancement of industry growth through standards, professional competence, education, and business solutions. To most efficiently serve the industry and its members, CompTIA develops specialized initiatives and programs dedicated to major areas within the IT industry. They include: convergence technology, e-commerce, IT training, software services, certification, public policy, and workforce development.

Of his board position, Lumpkin states, "As a board member in this world-wide organization, I will have the opportunity to guide the creation of programs that train and certify technologists on the requirements of converged communications. CompTIA's focus on this wide set of applications will result in improved competitiveness and worker productivity for businesses within the United States and around the globe."

About Alternate Access
Alternate Access empowers service businesses to dramatically boost their productivity and
customer service levels by delivering converged communications solutions—providing
application development and integration of software-based telephone systems, fax, interactive
voice response, speech recognition, web collaboration, call centers and Customer Relationship
Management. Customers include banking, real estate, construction, staffing, florists, auto
dealers and other service businesses. Alternate Access quickly gets to the core of how your
business works and combines the convenience of your telephone with the intelligence of your
computer-for bottom line results. Converged Communications for Competitive AdvantageSM.
For more information, contact us at www.AlternateAccess.com or call toll free at 866-831-
9273.

About CompTIA
For 22 years, the Computing Technology Industry Association (CompTIA), has been dedicated
to advancing the growth of the information technology (IT) industry and those working within
it. With more than 20,000 members in 102 countries, CompTIA is the leading global IT trade
association with influence in all areas of the IT industry worldwide. Headquartered in Chicago,
CompTIA also has offices in Amsterdam, Brussels, Dusseldorf, Hong Kong, Johannesburg,
London, Ottawa, Sao Paulo, Singapore, Sydney, Tokyo, Toronto and Washington, D.C.

Alternate Access® CEO Tapped for CompTIA Board

Converged Communications Essential for Worker Productivity and Business Competitiveness

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