FOR IMMEDIATE RELEASE

Contact:
Alternate Access, Inc.
(919) 831-1860
Press@AlternateAccess.com

Alternate Access® Announces Recent Installs

Customer Diversity is Strong Indicator of Converged Communication's Versatility and Adaptability

Raleigh, NC -- 17 August 2004 -- Alternate Access, a company specializing in converged communications, has recently designed comprehensive communications systems in businesses as diverse as automotive sales and venture capital funding. The list reads like a Dr. Seuss rhyme, "You can access vital office communications on a plane, on a train, in the car, no where's too far for the power and reach of an Alternate Access solution." Recent installs include:

  • North Carolina-based Fred Anderson Toyota
  • Venture Capital Firm Bradway Enterprises, also in North Carolina
  • The Ohio Office of Professional Employer Organization The Castleton Group
  • Karin's Florist in Virginia
  • Non-profit Guidestar, also in Virginia
  • The North Carolina Law Office of Bashyam and Spiro
  • Virginia-based Software Development Firm Tele-Works
  • First Data Corp, a Colorado-based Financial Institution
  • The North Carolina facility of Alexandria Real Estate, Specializing in Biotech Spaces
  • North Carolina-based Oral Health and Wellness Center

Alternate Access provides application development and integration of software-based telephone systems, fax, interactive voice response, speech recognition, web collaboration, call centers and Customer Relationship Management. CEO Kelly Lumpkin states, "The power and reach of our converged communication solutions gives a business constant up time while removing hassles and barriers that sabotage workflow and productivity. All industries benefit from seamless inflow and outflow of information."

About Alternate Access
Alternate Access empowers service businesses to dramatically boost their productivity and
customer service levels by delivering converged communications solutions. Customers include
banking, real estate, construction, staffing, florists, auto dealers and other service businesses.
Alternate Access quickly gets to the core of how your business works and combines the
convenience of your telephone with the intelligence of your computer-for bottom line results.
Converged Communications for Competitive Advantage. For more information, contact us at
www.AlternateAccess.com or call toll free at 866-831-9273.

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