Alternate Acces® is Delivering Solutions

New Installs Demonstrate the Diverse Capabilities of Converged Communications

Raleigh, NC -- 18 April 2005 -- Alternate Access, a leading provider of converged communications solutions, has recently flexed its telephony muscles, enabling three diverse businesses to improve operations, eliminate costly outside services, and track the effectiveness of advertising campaigns.

Metal Technologies of Murfreesboro, Inc., a heavy metal fabrication company located in Murfreesboro, NC, wanted to effectively improve the in and out-bound communication capabilities of its employees who moved between three large metal buildings spread across the company's three acre campus. Installing a comprehensive software-based phone system, and replacing 2-way radios and public address systems with long range Engenious cordless phones, Alternate Access has enabled Metal Technologies' employees to place and receive calls wherever they are working on the site as well as access voice mail. Their new phones have improved communications and boosted productivity because they can successfully penetrate metal buildings and extend their phone system to work over their entire campus.

PrimeDoc Management Services, Inc. of Asheville, NC, runs a virtual office for doctors on call. Alternate Access developed a custom Interactive Voice Response system for the company that routes patient calls directly to the on-call doctors. It records all calls and creates a log of communications that have been received. This process eliminates communication errors and expense of using traditional answering services.

Flowers Sent Today of Haymarket, Virginia is a fulfillment center for floral orders and is the largest Yellow Pages advertiser in the country. The company's new software-based phone system from Alternate Access enables the company to track the effectiveness of its advertising campaigns by setting up different phone-in numbers that correlate to its various ads. Having the capability to do this in-house saves Flowers Sent Today money and allows the company to change advertising strategies quickly, in response to customer preferences.

Alternate Access CEO Kelly Lumpkin says, "The power and reach of our converged communications designs are so great that it's almost mind boggling what can be accomplished to move businesses forward just with the proper telephony tools and systems. We enjoy the challenges that our customers present to us, and we are confident that we can develop creative solutions that have positive bottom-line impact for each need."

About Alternate Access®
Alternate Access empowers service businesses to dramatically boost their productivity and
customer service levels by delivering converged communications solutions. Customers include
banking, real estate, construction, staffing, florists, auto dealers and other service businesses.
Alternate Access quickly gets to the core of how your business works and combines the
convenience of your telephone with the intelligence of your computer-for bottom line results.
Converged Communications for Competitive Advantage. For more information, contact us at
www.AlternateAccess.com or call toll free at 866-831-9273.

Alternate Acces® is Delivering Solutions

New Installs Demonstrate the Diverse Capabilities of Converged Communications

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