The Alternate Access 360˚customer centric method of service means we go full circle with you through the Discovery, Consultation, Design, and Implementation phases, and remain available to Support you as your business continues to grow.
Our consultation gives thorough consideration to the way YOU do business and the ways you want to improve your business operations. We will evaluate current phone service levels and quantify areas for monthly and long term savings. We will define an appropriate configuration that meets your needs now, as well as your planned future expansion.
If you have needs for custom development, we can help you to brainstorm, define and prioritize applications and the order in which to implement them based on your business objectives, cost limitations and benefit to your customers.
We will specify all hardware and software requirements for our installations. A formal, detailed written proposal is submitted for system solutions that we recommend.
We provide end user and administrator training for our IP-PBX and Voice over IP products, and can provide advanced and refresher training as needed. Our Support Agreements are provided to help you plan and manage support costs over time.
The bottom line is that we behave in a "partnership role," offering a full breadth of consulting and support for your organization. Our objective is to have you reap the most benefit from your Alternate Access investment and increase your success in your respective marketplace.