"Solutions",
"products" => "Products",
"features" => "Features",
"services" => "Services",
"industries" => "Industries",
"about" => "About Us",
"resources" => "Resources",
"contact-centers" => "Contact Centers",
"custom-development" => "Custom Development",
"hosted-solutions" => "Hosted Solutions",
"multiple-locations" => "Multiple Locations",
"office-relocation" => "Office Relocation",
"telecommuting-and-mobile-workforce" => "Telecommuting & Mobile Workforce",
"unified-messaging" => "Unified Messaging",
"ip-pbx" => "IP-PBX",
"fax-servers" => "Fax Servers",
"headsets" => "Headsets",
"ivr-systems" => "IVR Systems",
"telephones-voip-specialty-phones" => "Telephones & Specialty Phones",
"telephony-interface-boards" => "Telephony Interface Boards",
"telephony-servers" => "Telephony Servers",
"products/web-collaboration" => "Web Collaboration",
"administration" => "Administration",
"auto-attendant" => "Auto Attendant",
"call-centers" => "Call Centers",
"call-recording" => "Call Recording",
"conference-call-management" => "Conference Call Management",
"desktop-client" => "Desktop Client",
"management-tools" => "Management Tools",
"speech-recognition" => "Speech Recognition",
"telephones-headsets" => "Telephones & Headsets",
"voice-mail" => "Voice Mail",
"voip-voice-over-ip" => "VOIP - Voice over IP",
"consultation" => "Consultation",
"installation-and-planning" => "Installation and Planning",
"training" => "Training",
"support" => "Support",
"floral" => "Floral",
"legal" => "Legal",
"real-estate" => "Real Estate",
"financial" => "Financial",
"healthcare-and-wellness" => "Healthcare & Wellness",
"marketing" => "Marketing",
"staffing-and-hr" => "Staffing & HR",
"insurance" => "Insurance",
"automtive" => "Automotive",
"case-studies" => "Case Studies",
"product-briefs" => "Product Briefs",
"newsletter" => "Newsletter",
"glossary" => "Glossary",
"faqs" => "FAQs",
"founders" => "Founders",
"press-room" => "Press Room",
"partners" => "Partners",
"testimonials" => "Testimonials",
"press-releases" => "Press Releases",
"login" => "Customer Login",
"newsletters" => "Newsletters",
"downloads" => "Downloads",
"specials-and-promotions" => "Specials and Promotions",
"contact" => "Contact Us",
"sitemap" => "Site Map"
);
$delimiter = "delimiter.gif";
$pieces = explode("/", $_SERVER['REQUEST_URI']);
$linkBuilder = "/";
$ulClass = "bclist";
if(substr($pieces[count($pieces)-1], strlen($pieces[count($pieces)-1])-5, 5) == ".html") {
$tempholder = explode(".", $pieces[count($pieces)-1]);
$pieces[count($pieces)-1] = $tempholder[0];
}
echo "
\n";
?>
Phone System and Related Communications Support
The Alternate Access 360˚customer centric method of service means we go full circle with you through the Discovery, Consultation, Design, and Implementation phases, and remain available to Support you as your business continues to grow.
While many system administrative duties can be handled completely by your team, Alternate Access can assist you via remote support or on-site support (as needed). Advanced and Refresher Training courses are available, and Annual Support Agreements are provided to help you plan and manage support costs over time.
Phone System and Related Communications Support Agreements
Alternate Access customers can receive an initial support agreement with their installation. It is a ‘peace of mind’ policy for business owners; they can be assured that any issues or questions that arise will be taken care of and not put off due to high support costs. There are several different types of affordable support agreements offered depending upon each client’s specific needs. Support agreements are renewed on an annual basis.