We're moving our offices and it's an opportunity to get a fresh start with our communication system. We have been tied down by the limitations of our phone system. How can we proactively implement a plan to ensure the best communications productivity among our staff?
Phones are ringing off the hook, customers are on hold extended periods of time [though I can't say exactly how long] and we are getting lots of hang-ups. How can we get control over this customer service nightmare?
It's been terrific growing my business and opening offices in several cities in the southeast. But we are losing something in the process. We just don't feel like one company anymore-it's hurting morale and productivity.
I am running a small business, with just 4 employees, but competition requires that I provide excellent customer service and get more productivity out of my people. Is there an economical communication solution for me?
It's great to offer a communication solution that has an extensive array of features and grows with your business, but we have some very unique requirements for communicating with our constituents. How can we address that?
Alternate Access provides Converged Communication solutions that help your business achieve excellence in worker productivity and customer service, while reducing labor and operations costs. These solutions include IP-PBX phone systems, Voice over IP, Fax Servers, Interactive Voice Response, Telephones, Short Message Sender, Telephony Interface Boards, Telephony Servers, Video Conferencing and more. Our services include consulting, installation and planning, product training and on-going support for customers to ensure your business gains a competitive advantage through the application of appropriate communications technologies.