Partners

Product Vendor Description
IP-PBX Vertical™
TeleVantage		 Vertical has become a leader in the computer telephony industry due to award-winning telephony solutions that directly meet the needs of small- to medium-sized businesses. As an authorized reseller of TeleVantage, Alternate Access now offers its customers the most advanced, feature-rich phone system on the market today.
Voice over IP (VoIP) Vertical See above
  Quintum® With the second largest market share in the low end (under 1,000 ports) VoIP space, eight year old Quintum has been recognized as one of the fastest growing innovators.  Alternate Access uses Quintum to provide superior VoIP services to our client base.
  Adtran® Adtran solutions enable end users to take advantage of a wide array of communications services over fiber and wireless networks.  They are a leading provider of networking and communications equipment.
Fax Servers Brooktrout™
(Fax Boards)  		 Brooktrout Technology, a Brooktrout Company, provides enabling technologies for customers in the electronic communications market. Brooktrout Technology products include a broad range of multi-channel voice, fax, and data boards, CTI solution services, rapid application development tools, fax and voice systems, and network interface cards. Alternate Access uses the Brooktrout series of fax boards for high-end, large capacity fax server applications.
  EmFast
FacSys®		 Emfast has an impressive track record for helping customers large and small get maximum value out of the entire spectrum of corporate computing assets--including fax, email and workflow solutions, customer databases, imaging systems, and desktop software. Alternate Access is partnered with Emfast for the provision of high-end fax servers.
IVR and Connectivity Envox® Envox is the world leader in IVR platform and PBX connectivity software.  Their products, the Computer Telephony Application Development Environment and CT Connect are systems with a long track record of open connectivity.  They allow scalable solutions using for connections to best of breed enterprise telephone systems as well as speech recognition, text-to-speech and database application.
  GFI™
GFI FaxMaker		 GFI’s award winning technology allows network administrator’s to better address their network security, content security and messaging needs.  Alternate Access uses GFI’s FaxMaker to provide seamless desktop faxing.
IVR Systems   Our IVR systems are based on the Dialogic® set of Telephony Interface Boards and Host Media Processing drivers and software.  We deploy these systems on industrial high reliability telephony servers running Windows 2003 operating system.  The preferred development platform is the Envox Computer Telephony Application Development Environment
Web Collaboration
Web Conferencing		 Linktivity™ Linktivity, a division of Converging Technologies®, Inc., provides server-based communications and control products that enable person-to-person interactions through a browser window. Linktivity products include Web Conferencing, a Web-based, real-time conferencing-and-collaboration software tool, and Remote Support, a real-time software tool that gives support professionals an efficient way to manage and resolve online support requirements for personal computers. Alternate Access is a certified reseller for Linktivity products.
Telephones
Specialty Phones		 Fanstel Manufacturer of business class phones.
  Aastra® Aastra has a wide range of industry leading products to meet the needs of all customers – from the single line small business to intricate communications of a multi-line enterprise corporation.
  ClearOne® ClearOne provides flexible, reliable and comprehensive solutions through the use of premium audio conferencing systems and other related products to save organizations time and money.
Paracon   As the worlds largest distributor of Dialogic® Products, Paracon offers Alternate Access as one of its veteran partners rapid delivery of product and comprehensive technical support
Headsets Plantronics® Since 1962 Plantronics has been the leading manufacturer of lightweight headset products encompassing all aspects for the process from design to marketing.
  GN Netcom® GN Netcom is one of the fastest growing providers of hands-free communication solutions specifically for call centers, office and mobile users.  Founded in 1987 by a world leader in hearing instruments, GN Netcom is among the leaders in headset technology.
Telephony Interface Boards Dialogic® This provider of open systems platforms for the converged communications space is an industry leader.  The open platform allows customers to not only deliver services but develop applications and contact using multimedia and signal processing.  
  Intel® Intel Dialogic is the leader in the manufacture of open, high performance, standards-based, telecommunications and computer telephony components. Systems built with Dialogic products reliably manage billions of telephone, facsimile, and multimedia calls answered by computers over wireless and wireline networks worldwide. Alternate Access uses Dialogic Telephony Interface cards for building specialty voice response systems, fax servers and telephony servers to meet the most demanding environmental requirements.
Telephony Servers Intel® Intel processors and motherboards are the heart of our line of Telephony servers.  These systems are designed to address the performance, reliability, power, space and cooling requirements of Dialogic Telephony Interface Boards and associated Windows 2003 Telephony applications.
Speech Excendia Excendia offers intelligent business communications solutions. Excendia Outlook-by-Phone module, part of Excendia Virtual Assistant suite, gives executives and mobile people, real time interactive voice access to Microsoft Outlook©. Listen and reply to emails, review and schedule appointments and tasks, access contacts to call or send voice messages as emails. Alternate Access offers Excendia as added functionality to both software-based and traditional phone systems.
  Nuance® Founded in 1994, Nuance leads the market in the development of speech recognition, language understanding, and speaker verification software to automate access to information and services over the phone. Alternate Access teams with Nuance to provide the most sophisticated telephony based speech recognition applications available on the market today. These speech recognition capabilities include multi-lingual, very large vocabulary, natural language voice response applications.
  LumenVox® LumenVox is a speech recognition company with over a decade of telephony experience developing a suite of speech recognition software that includes the Speech Recognition Engine, Speech Platform, Speech Tuner, and Speech Driven Assistant.
Hosted IP-PBX Inteligy Inteligy is a leading provider of intelligent voice applications.

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