"Solutions", "products" => "Products", "features" => "Features", "services" => "Services", "industries" => "Industries", "about" => "About Us", "resources" => "Resources", "contact-centers" => "Contact Centers", "custom-development" => "Custom Development", "hosted-solutions" => "Hosted Solutions", "multiple-locations" => "Multiple Locations", "office-relocation" => "Office Relocation", "telecommuting-and-mobile-workforce" => "Telecommuting & Mobile Workforce", "unified-messaging" => "Unified Messaging", "ip-pbx" => "IP-PBX", "fax-servers" => "Fax Servers", "headsets" => "Headsets", "ivr-systems" => "IVR Systems", "telephones-voip-specialty-phones" => "Telephones & Specialty Phones", "telephony-interface-boards" => "Telephony Interface Boards", "telephony-servers" => "Telephony Servers", "products/web-collaboration" => "Web Collaboration", "administration" => "Administration", "auto-attendant" => "Auto Attendant", "call-centers" => "Call Centers", "call-recording" => "Call Recording", "conference-call-management" => "Conference Call Management", "desktop-client" => "Desktop Client", "management-tools" => "Management Tools", "speech-recognition" => "Speech Recognition", "telephones-headsets" => "Telephones & Headsets", "voice-mail" => "Voice Mail", "voip-voice-over-ip" => "VOIP - Voice over IP", "consultation" => "Consultation", "installation-and-planning" => "Installation and Planning", "training" => "Training", "support" => "Support", "floral" => "Floral", "legal" => "Legal", "real-estate" => "Real Estate", "financial" => "Financial", "healthcare-and-wellness" => "Healthcare & Wellness", "marketing" => "Marketing", "staffing-and-hr" => "Staffing & HR", "insurance" => "Insurance", "automtive" => "Automotive", "case-studies" => "Case Studies", "product-briefs" => "Product Briefs", "newsletter" => "Newsletter", "glossary" => "Glossary", "faqs" => "FAQs", "founders" => "Founders", "press-room" => "Press Room", "partners" => "Partners", "testimonials" => "Testimonials", "press-releases" => "Press Releases", "login" => "Customer Login", "newsletters" => "Newsletters", "downloads" => "Downloads", "specials-and-promotions" => "Specials and Promotions", "contact" => "Contact Us", "sitemap" => "Site Map" ); $delimiter = "delimiter.gif"; $pieces = explode("/", $_SERVER['REQUEST_URI']); $linkBuilder = "/"; $ulClass = "bclist"; if(substr($pieces[count($pieces)-1], strlen($pieces[count($pieces)-1])-5, 5) == ".html") { $tempholder = explode(".", $pieces[count($pieces)-1]); $pieces[count($pieces)-1] = $tempholder[0]; } echo "

Home
" . $real_names[$pieces[$i]] . "
" . $real_names[$pieces[$i]] . "

\n"; ?>

Press Room

Read about Alternate Access in these press releases.

See the Media section for Alternate Access boilerplate and usage of our name and logo.

2011 Press Releases

18 August 11 - Alternate Access® President Channels Inner Artist

20 July 11 - Wake County SmartStart Selects Alternate Access® to Install VoIP Phone System

29 June 11 - Alternate Access® President Recognized as Public Policy Advocate by NAWBO Greater Raleigh

09 March 11 - Alternate Access® Installs Phone System for Management Services On-Call

2010 Press Releases

13 October 10 - Alternate Access® Uses VoIP to Link Communications for Financial Advisors with Two Office Locations

2009 Press Releases

2008 Press Releases

09 September 08 - Alternate Access® Sponsors Strike for Survival 2008

08 July 08 - Alternate Access® Becomes First in North Carolina to Launch Sale of AastraLink Pro VoIP Phone System

16 April 08 - Alternate Access® Demonstrates Mutliple VoIP Systems at Raleigh Chamber Business Expo

08 February 08 - President of Alternate Access® Shares Insight with Meredith College Students

Archived 2003 - 2007 Press Releases

Media

About Alternate Access

Alternate Access® empowers small businesses, branch offices and service centers to dramatically boost productivity and customer service levels and realize dramatic returns on investment using converged communications solutions. The company provides application development and integration of software-based telephone systems, fax servers, interactive voice response, speech recognition, web collaboration, call centers, headsets and Customer Relationship Management.

Founded in 1993, Raleigh-based Alternate Access provides intelligent business phone systems to small-business and branch-office clients locally and nationwide. Their innovative phone system solutions help increase profits by boosting staff performance and efficiency, enhancing customer service, and adding management reporting capabilities – all while decreasing labor and infrastructure costs.

Products include IP-PBX with Voice over IP, fax servers, unified messaging, Web collaboration, interactive voice response and call center applications, headsets and specialty phones.

By employing extensive experience and best practices, award-winning Alternate Access works in partnership with its customers to build creative yet cost-effective solutions. Customers discover sustainable competitive advantages while unlocking new business opportunities and reducing operations costs.

Date Founded

June 1993

Management Team

Kelly M. Lumpkin, CEO, and Adrienne K. Lumpkin, President, are the founders and owners of Alternate Access. For more detailed biographies and photos, please refer to the Founders section of the website.

Style Guide

The company name should always be written Alternate Access® or Alternate Access, Inc.

Business partners who want to use the Alternate Access logo should contact our marketing department at 866-831-9270 for permission and more detailed instructions on usage.

Brands and Trademarks

Alternate Access is a registered trademark and the Alternate Access logo and combinations thereof are trademarks of Alternate Access, Inc. All rights reserved. All other companies, brands and product names throughout this website are used for identification only and are the property of their respective holders.