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Newsletter

As a courtesy to our customers and prospects, Alternate Access periodically publishes information of interest to businesses evaluating IP-PBX, Voice over IP and related converged communication solutions.

Click on the links below to view a previously published quarterly newsletter.

2008

QI: January - March 2008 - Disaster Recovery, VoIP, Healthcare & Wellness

pdf

2007

QIV: October - December 2007 - Call Recording, IVRs, Holiday Scehdules

pdf

QIII: July - September 2007 - Fax Servers, Phone System Power Surges

pdf

QII: April - June 2007 - Phone Fraud- Headset Mobility

pdf

QI: January - March 2007 - Contact Managment- IP-PBX Server Cleanliness

pdf

Articles

Fall Series - Call Recording

  •  Part I - Call Recording as a Training Tool
  • Part II - Call Recording as Your Personal Scribe
  • Part II - Call Recording for Compliance and Dispute Resolution

VoIP - The Cost Savings & Benefits

Headsets - A Healthy Choice

Give the Gift of Quality - The Value of a Commerical Quality Headset

Keep Your IP-PBX Running During a Storm - UPS Maintenance

 

 

Resources

  • Case Studies
  • Product Briefs
  • Newsletter
  • Glossary
  • FAQs
  • Solutions
  • Contact Centers
  • Custom Development
  • Hosted Solutions
  • Multiple Locations
  • Office Relocation
  • Telecommuting & Mobile Workforce
  • Unified Messaging
  • Products
  • IP-PBX
  • Fax Servers
  • Headsets
  • IVR Systems
  • Telephones & Specialty Phones
  • Telephony Interface Boards
  • Telephony Servers
  • Web Collaboration
  • Features
  • Phone System Administration
  • Auto Attendant
  • Call Centers
  • Call Recording
  • Conference Call Management
  • Desktop Client
  • Management Tools
  • Speech Recognition
  • Telephone User Interface
  • Voice Mail
  • VOIP - Voice over IP
  • Services
  • Consultation
  • Installation and Planning
  • Training
  • Support
  • Industries
  • Floral
  • Legal
  • Real Estate
  • Financial
  • Healthcare & Wellness
  • Marketing
  • Resources
  • Case Studies
  • Product Briefs
  • Glossary
  • FAQs

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