As a courtesy to our customers and prospects, Alternate Access periodically publishes information of interest to businesses evaluating IP-PBX, Voice over IP and related converged communication solutions.
Click on the links below to view a previously published quarterly newsletter.
Q2: Spring 2011 - Planning for a Positive VoIP Experience Part III, Driving Customer Loyalty
Q1: Winter 2011 - Planning for a Positive VoIP Experience Part II, The Move to a Remote Workforce
Q4: Fall 2010 - Planning for a Positive VoIP Experience, Potential Tax Break
Q3: Summer 2010 - Minimize Moving Stress, Cell Phone and Texting Usage Increasing
Q2: Spring 2010 - Nonprofit Improves Customer Service, Tips to Ensure Phone System Security
Q1: Winter 2010 - Creating a Disaster Recovery Plan, New Touch Screen Phone
Q4: Fall 2009 - Five Reasons to Buy a New Phone System, Propel Your Business During Holidays
Q3: Summer 2009 - Ease the Pain of an Office Move with VoIP, Four VoIP Myths and their Truths
Q2: Spring 2009 - Wave IP 500 Offers Legacy Migration and New Financing Method
Q1: Winter 2009 - Save Time Making Reminder Calls, the Growing Telecommuting Trend
Are Wireless Phones RIght for Your Business?
Use Message on Hold to Your Advantage
Bringing the Cloud Down to Earth
Time's A Wastin': How Your Phone System Can Save You Time in Daily Operations
Using Your Phone System to Drive Customer Loyalty
Gaining an Advantage in the Move to a Remote Workforce
Five Tips for Maintaining a Secure Phone System
Avoid a Costly System Failure and Get a Tax Break!
Creating a Disaster Recovery Plan
Four VoIP Myths and their Truths
2009 Spring/Summer Series - Surviving a Tough Economy with TeleVantage
Telecommuting: A Source of Savings and Improved Communication
Alternate Access Now Offers Courtesy Text™
2008 Fall Series - Facts About Fax
Using Monitor, Coach and Join as Training Tools
A Day in the Life...Customer Service
Work Groups and ACD Queues -- Making the Right Choice to Match Your Business Needs
Alternate Access Launches Sale of AastraLink Pro
Don't Become a Victim of Toll Fraud
2007 Fall Series - Call Recording
VoIP - The Cost Savings & Benefits
Give the Gift of Quality - The Value of a Commerical Quality Headset
Keep Your IP-PBX Running During a Storm - UPS Maintenance