From desk sets to high quality voice conferencing telephones, we can provide the solution to meet your business need and your budget.
Our products are open system designed and can support the widest variety of telephone sets on the market. Commercial quality analog telephone sets are a low cost alternative and can meet most telephony needs. They have Digital Caller ID displays, programmable function buttons, message waiting lights, full-duplex speaker phones and head set jacks.
If your needs are more specific to call centers or remote offices, our Voice over IP telephone sets may fit the bill. VoIP handsets are now main stream and include full duplex speaker phones, display phones and those that are headset ready. VoIP sets can be wireless and use your company wireless access points.
If you need to re-use digital telephone sets you already own, we have interfaces to support select models from companies such as Avaya, Nortel, NEC, Toshiba and Siemens.
Alternate Access is your one stop shop for Analog, ADSI, Cordless, Digital and VoIP phones.
Whether you are seeking a phone for office or warehouse space, cubicles or a conference room, Alternate Access can help you make the appropriate choice. Engenious phones are made for warehouse and manufacturing locations. They can be heard through 12 feet of concrete wall. Clear One Max Wireless is a great solution for your conference room. The wireless approach lets you move the conference call to any location within 150 feet of the charger.
An Alternate Access representative can help you select the appropriate telephone equipment for your business applications.
Alternate Access now offers a migration path for users of Comdial and Vodavi systems. These customers can move to the new Vertical Wave™ IP-PBX that boasts advanced "Applications InsideT". The migration allows a low cost of entry because the system can reuse existing Comdial and Vodavi phones, phone lines and inside cabling. At the same time, customers will gain the flexibility of IP Telephony and productivity benefits from the state-of-the-art desktop Viewpoint, administration applications, and the ability to automatically record all calls-all standard with the Wave IP-PBX. Wave IP-PBX has "applications inside" including an optional Fax Server, Interactive Voice Response (IVR) application interface, VoIP trunking, VoIP phones, and Contact Center capabilities that will give users all the tools they need to provide world class customer care.
Our digital station boards also provide a migration path for customers of existing Avaya, Nortel, Siemens, NEC and Toshiba systems to enjoy the benefits of converged communications.
Alternate Access offers professional services to help our customers plan their migrations to minimize business interruption and costs. We help organizations understand and implement advanced features and produce a sustainable competitive advantage.